Search the license code on the payment platform: Check the license code on the "Order Complete" page directly when you complete the order. Once the order is completed, you can check the license code from the payment platform (M圜ommerce) in two ways: How to get the license code from payment platform? What to do if you still have not received the license code? The full name and email address on the order ( Remember to backup the license code after receiving it.) Supposed that you cannot find the license code from your licensed email or payment platform, please contact us via email: with the following information and we will resend the license code to you. Contact us to resend you the license code Here, you need to note that if your order has been completed for a long time, then you may not be able to directly find the license code on the "Order Complete" page of the payment platform, but you can always check your license code on M圜ommerce. Go to the payment platform - M圜ommerce to check your license code. Check your license code on the payment platform Get the license code from your licensed email (registered email) that you used when placing the order Ĭheck and copy your license code in the "License key for unlocking the product" section. If the above solutions still cannot solve your invalid license code or license email issue, please contact us via email for further assistance: support&.ĭon't forget to include your order information (such as order ID, email address, name you used when you purchased, etc.) and related screenshots in your email, so that we can clearly understand your problem. For MobiKin Doctor for Android, you can only select the "Android Recovery" module from the toolbox to register. Make sure that the correct software module is selected from the toolbox, so that the correct software is registered for purchase. Make sure that the program you are using is the same as the program you purchased, such as the full name of the program on Windows or Mac.Ĥ. If you downloaded a wrong product, please re-download the correct product from our website.ģ. If you ordered a wrong product by mistake, please send an email to to get in touch with us. Check your license code in the "License key for unlocking the product" section of this email.Ģ. Use the recipient's email address to confirm your licensed email. Delivery information for "MobiKin Doctor for Android - 1 Year, 3 Devices, 1 PC License" (M圜ommerce Share-it order no. To confirm your licensed email and license code, you can check them with the email from titled as "Delivery information for. It is best to copy and paste the license code directly to prevent entering incorrect characters and leaving blanks before and after it. In order to prevent input errors, please make sure that you enter the licensed email and license code, not the license name and license code. How to solve the problem of invalid licensed email or license code?īased on the above reasons, we provide the following solutions:ġ. So you may have mistakenly registered other non-purchased software from the toolbox. Each individual software has a separate license code. For example, when you run MobiKin Doctor for Android, the first main interface is a toolbox that contains many different separately charged software. You may have registered the software that you did not want to purchase from the toolbox. They are two completely different products, each with its own license code.Ĥ. Most products have two versions of Windows and Mac. You may have confused the Windows and Mac versions of the product. Check if you ordered or downloaded the wrong product, because some products have similar names.ģ. In addition, please make sure that no spaces are added before and after your code.Ģ. We recommend that you directly copy and paste the email address and license code to avoid spelling errors. Please double check to confirm that the license code and licensed email you entered are correct, including the upper case and lower case. This may be caused by the following reasons:ġ. When you register the software, you may be popped up with one of the following prompts to remind you that the license code is invalid. Why is the licensed email or license code invalid? How to solve the problem of invalid licensed email or license code?
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